1.01   The terms and conditions set out below, shall form the Legal Agreement between you, the Customer, and us, The Ureva Group Ltd, for your access to, and use of, this Website.  We have tried to keep it as simple as possible, but there is a lot of information and conditions to cover.  These Terms of Use may be updated from time to time so please check back regularly for any updated terms and conditions.  If you already have a Registered Account when we update these terms, you will receive a copy via email.​

2.01   If you require these terms and conditions in an alternate format (large print, braille, etc), please email our Support Team at: accessibility@ureva.co.uk.

3.01   Access to this Website is free of charge for every User.

3.02  Use of this Website includes accessing, browsing, linking, posting or registering to use this Website.​

3.03  There will be times when we have to interrupt your access to this Website to allow our tech guys to provide routine maintenance, repairs or upgrades.

3.04  We will not be liable if the Website is not available at a certain time, or for any particular period, while maintenance and upgrades are carried out.

3.05  We allow you to use our Website on a temporary basis.  We can remove or change the Service(s) we provide on our Website without Notice to you.

3.06  If you choose, or you are provided with, a Username, Password or any other piece of information as part of our security procedures, you must treat such information as confidential, and not reveal it to anyone else.  We can, at any time, stop any Username or Password from working, whether it was chosen by you or allocated by us, if we think you have not kept to any provision of these Website Terms of Use.

3.07  When using our Website and our Product(s) and/or Service(s), you must fully follow these Website Terms of Use as well as our Acceptable Use Policy.  You are solely responsible for making sure that anyone else who accesses our Website through your internet connection is aware of these Website Terms of Use and our Acceptable Usage Policy and that they fully follow them.  If you or they don’t do this and we incur losses, damages, expenses or costs as a result, you must fully compensate us for these.  This is called an “indemnity” and makes you 100% responsible for the full amount of any claim we have against you.

4.01   We are the sole owner and licensor of all details and material published on our Website and we reserve all our rights.

4.02  The Website and all content featured on the Website are protected by copyright, trademark or patent which are reserved to us and our licensors.​

4.03  We grant you a limited license to use and access the Website as a customer or prospective customer of ours.

4.04  You acknowledge that by posting comments or sending us messages, you grant us an irrevocable and royalty-free worldwide license to use the content as part of our marketing campaigns.

4.05  We are not responsible for any liability that may arise from any comments or materials you post on or to our Website or Social Media Channels.

5.01   You agree to use this Website for lawful purposes only.  You must not:
a.  use the Website in an unlawful manner or in anyway that is inconsistent with these terms;
b.  transmit any information that is offensive, defamatory or objectionable;
c.  infringe any intellectual property rights;
d.  use our Website in any way that could damage or compromise our systems;
e.  collect or harvest any data from the Website or our Internal Systems;
f.  attempt to decipher any transmission to or from the servers running the website; or
g.  abuse or use the Website for any sort of fraudulent activity.

5.02  If you do try any of the above, we reserve the right to suspend you from our Website and System(s), as well as potentially launch legal action against you, depending on how severe the activity was.

5.03  You may view, print and distribute materials found on our Website as long as you must not:
a.  print more than one copy of any page(s) from the Website;
b.  modify the paper or digital copies of any materials that you have printed off or downloaded;
c.  delete any copyright notice or trademark from any materials printed off or downloaded;
d.  license or resell any materials printed off or downloaded from this Website;
e.  commercialise any information, products or services taken from this Website;
f.  incorporate any material printed off or downloaded in any advice or transaction documents;
g.  in any ways announce that we are endorsing any products not on our Website;
h.  attempt to gain unauthorised access to this Website or the Server which run the Website;
i.  attack the Website using a denial-of-service attack;
j.  misuse the Website by introducing Viruses, Trojans, Worms, etc;
k.  display or use a link in a third-party promotion without written permission from us; and
l.  alter or block any display of this Website.

5.04  Any breach of the above provisions will be considered a Criminal Offence under the Computer Misuse Act 1990.  We will report anyone found to be misusing this Website in, what we class, as an unlawful manner.

6.01   Apart from data on Websites controlled by third-parties that are accessible via links on this Website, all data on this Website is our confidential information.

6.02  You must not copy, distribute or in any way tamper with any of our confidential data displayed on this Website.

6.03  If you are provided with any referral code or password for this Website, it is your sole responsibility to keep that information safe and confidential.  We are not liable for you misplacing any of your details required to access this Website.

6.04  If you suspect that someone else knows your login details or passwords, you must contact us immediately so we can issue you new codes.

7.01   Our Website will contain links to third-party Websites.

7.02  We do not have any control or liability over the content of third-party Websites.

7.03  You hereby agree that we shall not hold any responsibility or liability to you over the content of third-party Websites or any damages that you may suffer when using third-party Websites.

7.04  Any links on this Website linking to another Website shall not be taken as any trust, endorsement or approval by us.

7.05  You agree to release us from any claims or disputes that may come from your use of any third-party Websites.

8.01   The Ureva Group Ltd are the owner and/or the licensor of all intellectual property rights on our Website, and in the material published on it.  Intellectual Property Rights include patents, trademarks, service marks, trade names, copyright, rights in databases, rights in design and know-how.  Our Website and the material published on it are protected by copyright laws and treaties around the world.  Other than as set out below, you mustn’t republish or redistribute the content or material on our Website.

8.02  You may print off one copy, and may download extracts, of any page(s) from our Website for your personal use only, and you may draw the attention of others to material posted on our Website.  You must not change the paper or digital copies of any material you have printed off or downloaded in any way, and you must not use any illustrations, information, photographs, video or audio sequences or any graphics separately in any way accept for personal use.

8.03  You must always acknowledge us (or any others who are identified as contributors of material on our Website) as the authors of the material on our Website.  You must not use any part of the material on our Website for business purposes without first getting a licence to do so from us, or those who have granted us a licence.

8.04  If you print off, copy or download any part of our Website in a way that does not follow these Website Terms of Use, your right to use our Website will end immediately.  If we then tell you to return or destroy any copies you have made of the material, you must do this immediately.

8.05  Any person and/or organisation, in any field and/or position, that photographs, copies, downloads or otherwise uses in any context, whether business, legal or publicity, will be liable to full legal action and prosecution.

9.01   Although we encrypt data, internet transmissions are never completely private or secure, and any data you send using the Website may be read or intercepted by others.

9.02  Whilst we take considerate precautions to protect your data, we can not provide any guarantees or warranties that the Website is always secure.

9.03  We can not accept any liability for any damage or interference to your computer equipment, software or data.

10.01   Although you are welcome to contribute with any material you wish to in our blogs, forums and/or chat rooms and you will continue to have the right to use your material in anyway you choose, but you agree to grant us full legal permission, irrevocably and free of charge, to use your material on our Website and/or Marketing.

10.02  You must choose carefully the material you upload to our Website, as it will be available for public viewing and not submit any material which is prohibited by the Data Protection Act 2018 or any other applicable data protection or privacy legislation in the UK or in any other relevant jurisdiction.

10.03  You must not submit any defamatory, abusive, offensive, infringing, confidential, obscene (including child pornography), indecent, or otherwise unlawful or objectionable material or information or any material inciting racial and religious hatred nor send any junk email, chain letter or spam in any other form of bulk communication.

10.04  You acknowledge and agree that we do not always actively monitor the content of our blog, chat room or discussion forum.  However, if we receive any information, are notified or we have any suspicion that any material contained on any forum, chat room or blog, includes any of the above materials or information or infringes the intellectual property or other proprietary rights of any third person, we shall remove such material from our Website without giving you any notice.

10.05  You acknowledge and agree that you will completely indemnify us against any liability, loss, damage, claim or expense incurred by us, arising out of the breach of any of the paragraphs of this section.

11.01   To the fullest extent permitted by law, we do not guarantee or promise that the content or material on our Website, or things mentioned on it, are accurate or available.  Neither we, nor any of our Partners, accept responsibility for any:
a.  liability for any direct, indirect or consequential loss or damage incurred by any user of our Service(s) or in connection with the use, inability to use, or results of the use of our Service(s);
b.  loss which isn’t a reasonably predictable result of our negligence or of not following these Terms and Conditions;
c.  conditions, warranties and other terms which might be implied by law;
d.  losses of income, revenue, profits, contracts or opportunities;
e.  losses of sale, business, savings or tangible property;
f.  loss of, damage or corruption of data or computer systems; or
g.  loss of, or damage to, goodwill and reputation.

11.02  You agree that access and use of this Website is at your sole risk.​

12.01   We may change or update these Terms of Use at any time in accordance with any expansion or changes in the company.

12.02  We agree that we will advertise on our Social Media Channels and via Email every time we make amends or updates these Terms of Use.

12.03  Such updates and/or modifications to these Terms of Use will become legally binding as soon as we upload them to this Website.

12.04  We advise checking all Terms and Conditions on our Website regularly to make sure you are up-to-date with any changes.

12.05  These Terms of Use were last updated on Monday 3rd August 2026.